Public Administration
Re-engineering the executive apparatus of the Iraqi state to transition from people-based management to systems-based management, through reforming ministerial structures, the civil service system, and accountability mechanisms.
Introduction
The Iraqi government apparatus employs millions of civil servants yet suffers from a significant performance gap. This file addresses public administration reform as a comprehensive re-engineering project targeting structure, function, and accountability simultaneously.
Key Challenges
- Bloated administrative apparatus without commensurate improvement in performance.
- Duplication of mandates and overlapping jurisdictions among ministries.
- Politicisation of appointments at senior administrative grades.
- Absence of performance indicators and results-based contracts across administrative levels.
- Slow digital transformation and weak electronic services delivery.
Vision
A modern public administration based on professionalism rather than sectarian distribution, on systems rather than individuals, on measurable performance rather than personal loyalty — delivering reliable digital services to citizens across all transactions.
Action Axes
Civil Service Law
Enacting a unified civil service law that reclassifies positions, links promotion to measurable performance, and establishes an independent professional senior appointments council.
Ministerial Restructuring
A comprehensive functional review identifying duplications, redistributing mandates, and merging overlapping units according to the logic of efficiency.
Performance Governance
Adopting annual performance contracts between the Prime Minister's office and undersecretaries and directors-general, incorporating measurable indicators whose results are publicly disclosed.
Digital Government
Building a unified platform for e-government services that eliminates human contact in routine transactions, reduces the corruption environment, and improves the citizen experience.